Please send proposals to proposals@lastmilehealth.org, no later than October 22nd, 2020. No proposals should be submitted via this portal.
Last Mile Health seeks consultancy support from an individual or firm with significant experience evaluating, designing, and implementing safety and security strategies for small to medium-sized not-for-profit organizations with a limited global footprint (5-7 countries).
The safety and security consultant will be responsible for deliverables that cover five main areas:
Deliverable 1: Analysis of Last Mile Health’s global and local safety and security approach and recommendations for improvement. Specifically, the consultant should:
- Review existing safety and security policies, SOPs, documentation, call trees, evacuation procedures, and review historical incidents and incident management of the organization.
- Review the whistleblower system
- Conduct interviews with key staff to help build understanding and integrate perspectives regarding safety and security across the organization.
- Share written analyses and recommendations on the sufficiency, gaps, and redundancies across safety and security policies, practices, and documentation.
Deliverable 2: Create a set of recommendations and an integrated set of policies and SOPs addressing global safety and security. Specifically, the consultant should:
- Draft and present policies should incorporate the analysis’ recommendation for improvement into a global safety and security policy for the organization.
- The policy should be at a global level and outlines SOPs, the justification for the policy, and industry best practices that can be adopted globally.
- The policy should be robust enough to be adopted, with contextual alterations, in existing local country offices and future country offices.
- The policy should include industry best practice and provide recommendations on several topics, including but not limited to, general safety, emergency management general security, facilities safety, transport safety, travel safety, armed confrontation, carjacking, mugging, safety response to accidents, local civil events, and other common security risks.
- Make recommendations on building or improving global and local call trees and evacuation procedures (medical and non-medical) citing best practices.
- Make a recommendation on the scope of the whistleblower policy and system and its applicability to a safety and security and future IMS groups.
Deliverable 3: Suggest staffing recommendations to build out the organization’s safety and security function
- A recommendation on the “must-have” and “nice-to-have” roles needed to implement and maintain the newly recommended security policies at the global level.
- A recommendation on the “must-have” and “nice-to-have” roles needed to implement and maintain the newly recommended security policies at the country office or regional level.
- Write job descriptions for any recommended new hires needed to fill the organization’s safety and security function.
Deliverable 4: A high-level action plan for the implementation of the recommendations, safety and security policies, and SOPs and related security tools and aimed to a) improve the organization’s safety and security function and b) create and reinforce a culture of safety and security at the organization. Specifically, the consultant should:
- The action plan should draw on consultants previous experiences and understanding of implementation failures at the organization, to:
- outline a high-level steps needed to achieve a higher level of safety and security at the organization.
- suggest an approach to creating and propagating a culture of safety and security at the organization.
- The plan should outline risk mitigation strategies commonly used to address safety and security.
- The action plan should outline key milestones in reaching a higher level of safety and security.
- The plan should take into consideration the various attitudes towards the safety and security of the different office geographies and suggest steps to reach the milestones in the various HQ and county offices.
- The plan should present recommendations to alter the organization’s understanding and approach to safety and security and identify key seniority levels to focus on.
- The plan should suggest best practices form the experience of the consultant to reach the goals of creating a culture of security.
Deliverable 5. Provide technical assistance to LMH on developing global and local incident management systems and teams. Specifically, the consultant should:
- Research and recommend incident management frameworks for adoption by the IMS team.
- Recommend reliable and appropriate data sources to monitor and inform IMS decision making.
- Providing technical assistance or training to IMS Working group and/or senior leadership team on critical incident management topics or other crisis situations
- Help to build the core structures for IMS meeting groups, both globally and locally including Charter, Membership, Governance, Information/data management, Process (AARs, meeting cadence).
- Advice on the development of SOPs and other tools needed to be developed by local or global IMS.
This project will be managed by LMH’s Director of Global Operations, with additional support and input from the Chief Administrative Officer, Incident Management working group, and other senior management.
Individuals and firms with experience evaluating, designing, and implementing safety and security strategies for small to medium-sized not-for-profit organizations with a limited global footprint (5-7 countries), are encouraged to submit a proposal. Proposals should include at a minimum:
- Overview of scope of work and expected deliverables
- Consultant profiles
- Details of similar projects
- References
- Pricing
- Timeline
How to apply:
Please send proposals to proposals@lastmilehealth.org, no later than October 22nd, 2020. No proposals should be submitted via this portal.